Customer Service - Full Time - Brisbane based

A rare opportunity for the right individual

Love cycling?

Would you like to work in wholesale distribution within the bicycle industry?

Want to interact with likeminded cycling enthusiasts?

Do you want to work for a fast-paced family orientated business?

About Echelon Sports:

Echelon Sports is one of Australia’s leading bicycling industry's distributors. Echelon offers a growing, diverse range of high-end products from manufacturers such as Princeton Carbonworks, Castelli, 7 Protection, Tag Metals, Silca, Scope Cycling amongst other leading brands. To learn more about our evolving product range visit our website: www.echelonsports.com.au

About the role:

We have a great package available for the right qualified person with additional benefits on offer.

The successful applicant will need to be a trustworthy team player with a drive to maintain Echelon Sports’ high level of customer service. Working alongside the Managing Director and sales team, the successful applicant will be responsible for all facets of front-line customer service and have the opportunity for future product management and brand support at Echelon Sports.

The role is a permanent full-time position onsite only at our head office in Tingalpa, Brisbane. The successful applicant will need to be able to work with other team members daily, with close communication with the sales team around Australia.

Key responsibilities for this role include:

• Customer service to all levels of customers
• Manage master data integrity
• Execute email and phone sales along with sales support across multiple accounts
• Maintain an expert level of product knowledge
• Liaising with the accounts department on key customer accounts

 

The ideal individual for the role
will posses the following skills and characteristics. Please address each of these criteria in your cover letter.

• A minimum of 2 years’ experience in the bicycle industry with sales experience and a solid understanding of customer service and the bicycle retail environment
• An understanding of the sales processes.
• Strong organisational skills and have a process orientated attitude
• A passion for, and understanding of bicycle culture and product design
• Ability to collaborate effectively with the team & stakeholders
• Well developed computing skills including experience in Excel, Word & Outlook (MYOB EXO knowledge would be a bonus but not essential)
• Self driven and able to adapt
• Be able to work efficiently
• Work with great attention to detail
• Be responsible for keeping one self up to date with competitor's products in the market place
• Have an outgoing personality; and have three contactable references

 

For the right qualified individual, we offer:

• A fun, friendly, relaxed work environment with opportunity to progress within the business
• A healthy remuneration package and additional benefits that go with working in the bicycling industry
• Dynamic work colleagues

To apply:

Attach a cover letter including an outline of your future career aspirations and ideal/dream working environment along with your resume to the form below.

Submissions will be kept confidential. Only successful applicants will receive further correspondence.