Product Installation and Compatibility

1.      How do I know if a part is compatible with my bike?

To ensure a part is compatible with your bike, review the specifications provided on the product page which contain detailed compatibility information. Compare these specs with your bike’s components. If you’re uncertain, our customer service team is happy to assist in finding the right product for your needs.

2.      Do you provide installation guides or videos?

Yes, we can offer installation guides and resources to assist you. Some products include instructions within the packaging or on the product page. If you’re unsure about the installation process, we recommend consulting a professional bike mechanic to ensure safety and optimal performance. If you require additional guidance, our customer service team can provide support or direct you to appropriate resources.

3.      Do you offer tools or kits for installation?

We supply a selection of bike specific tools and accessories suitable for various maintenance tasks. These products are available on our website under the relevant brands and categories.

4.      Can I install parts myself, or do I need a professional?

While many cyclists perform basic installations themselves, some components may require specialised tools or expertise. If you’re unsure about the installation process, we recommend consulting a professional bike mechanic to ensure proper safety and optimal performance.

5.      What should I do if a part doesn’t fit my bike?

If a purchased part doesn’t fit your bike, please contact our customer service team. We can assist you in verifying compatibility and help to find solutions.